The The Health Dimension Mall allows
you to pay for purchases online by using your MasterCard,
Visa, Discover, and American Express credit cards. Because
some customers have concerns about providing their credit
card numbers over the Internet, we have provided some
answers to common questions.
Is it safe to provide my credit
card account numbers over the Internet?
We believe that it is safe to provide your credit card
account number over the Internet; if we didn’t, we wouldn’t
offer this payment option. All transfer of your payment
information, including credit card handling, is done
through a secure server using the Secure Sockets Layer
(SSL) protocol. This allows your Web browser to encode
any data it sends to our server, so that even if your
information were intercepted by someone as it traveled
across the Internet they wouldn't be able to read it.
For more technical information on why SSL is a safe
way to send sensitive information, please read
Netscape's How SSL Works
I think that’s okay, but I’m still
not 100% convinced.
We feel so strongly that we will guarantee your online
purchase. So don’t be concerned about shopping on the
Internet. Our Safe Shopping Guarantee has you
covered. Here’s how it works.
In the unlikely event that unauthorized
use of your credit card occurs, follow the reporting
procedures that your credit card provider has set up
and contact us immediately by phone (301-571-2388),
fax (301-897-8050), or e-mail. Most credit card companies
cover all charges that result from unauthorized use
of your credit card, or they may limit your liability
to $50.00 US ( the maximum liability allowed under the
Fair Credit Billing Act. For more information on the
Fair Credit Billing Act, contact the Bureau of Consumer
Protection or visit the Federal Trade Commission web site).
If your credit card company holds
you liable for unauthorized charges made as a result
of your credit card purchase from the The Health Dimension
Mall while you are using our secure server, we will
reimburse you for the remaining liability, up to the
maximum of $50.00 US. Purchasing from The Health DImension
Mall on the Internet is now risk free!
How do I know if a Web site is
secure?
When you buy something on the Internet, look for three
things:
- All data you transmit is strongly
encrypted.
- The site you're doing business
with is the site you think it is.
- The site you're doing business
with processes your credit card information in a safe
and responsible manner.
SSL (Secure Sockets Layer), the industry-standard
security protocol that the ChemCenter site uses to communicate
with secure browsers like Netscape and Internet Explorer,
takes care of the first two items. When communicating
with a secure server like ours, these browsers encrypt
the information you send in a way that is extremely
difficult for anyone else to decode. If you are not
sure whether your browser supports secure transactions,
don’t worry. If it doesn’t, you won’t be able to complete
the transaction. You should also look for a visual image
that indicates a secure site (see below).
Once your order is received at The
Health Dimension Mall, we take care to keep your information
confidential in the same ways that we as consumers want
our information secured.